FAQ - Original
How does it work?
The GreatSkin Co handset uses Intense Pulsed Light (IPL), an energy that is absorbed by the melanin in the hair, which then turns to heat and destroys the hair cells. This results in long-term hair removal.
Is it safe?
Definitely! There have been a number of studies around the world which prove the safety and effectiveness of IPL for hair removal. Due to this fact, it has become the most popular, safe and effective method of hair removal.
Does it hurt?
One of the many advantages of our handset over other types of laser is that it is far less painful. Most customers explain the feeling as a warm sensation on the skin.
Does this remove hair permanently?
Our handset offers extremely long-lasting results however no form of removal is permanent, even at the clinics. To maintain long-term results, we advise using our Handset once a week for 8 weeks, then just once every few months for maintenance.
Do I need to wear eye protection?
No, while it isn't necessary to wear eye protection while using our handset, we’ve included a set of red goggles just to be on the safe side. Our handsets are fitted with a sensor and will not pulse and light unless the entire window is pressed against your skin. No matter what, should never try and look directly into the light as it flashes.
How long before I start seeing results?
Customers typically start to see a reduction of hair in just 3-4 treatments, with complete results after 12 treatments. However, results can vary from person to person.
How often do I need to use this?
We recommend using your handset once a week for the first 8 weeks. After this period use your handset once a month, for 3 months or until satisfied. To maintain hairless smooth skin, use your handset once every 2 to 3 months, or as needed. You don’t need to use it more than once per week, as IPL is only effective in the growing phase of your hair cycle.
How many years will your product last?
Our handsets have 600,000 flashes, the most on the market. This will last well over 15 years if used as directed.
What are the specs of your product?
Our handset operates in the 420-1200nm wavelength and our hair removal area is 3 cm2. This means it is ideal for safe hair removal and is also approved for effective at-home use.
Which parts of my body can I use this on?
You can use your handset on your whole body, including your Brazilian and face (just be sure to not get too close to your eyes).
Do I need to shave before using this?
Yes, it’s important to shave the desired areas before using your handset. That allows the light energy to more easily reach your hair follicle.
Which hair removal methods can I use between treatments?
Between treatments you should only shave when required. Please don’t wax, pluck, or epilate as these hair removal methods removes the entire root, which is what absorbs the light during the treatment.
Is there a how-to video?
We are working on it right now
Are there any reoccurring costs?
No, unlike laser-clinics, our handset is a once-off purchase. There is no need for replacements or refills.
Can I buy now and pay later?
YES! You can get your product today and pay later interest-free with Afterpay.
Does it work for all skin tones?
IPL is suitable for all but the darkest skin tones. Please refer to our skin tone chart below to see whether our handset is suitable for you.
Does it work for all hair colors?
IPL’s light targets the melanin in the hair, and therefore IPL is not effective on very light blonde, red, or grey colored hair.
Is it safe to use while pregnant or breastfeeding?
Although there is no evidence showing that IPL has negative effects on pregnant or breastfeeding women, we still don’t recommend using our handset as a precaution.
Is it safe to use over freckles or moles?
No, you should not IPL over very dark freckles or moles, although light freckles are no problem
Is it safe to use over tattoos?
No, you should not IPL over tattoos, but going around tattoos is fine.
Can I use this product before or after tanning?
If you have been tanning recently, we must recommend waiting 2 weeks before using your handset. Please also wait at least 48 hours to tan after using your handset. Artificial tan should also not be on your skin while you are using your handset.
How is the handset powered?
Our handsets come with a 12V power supply which must be plugged in for use.